Enjoy Exclusive Benefits with TS Rewards

As a TS Rewards Program Member, you can enjoy deals on spa services and car washes, priority lines at restaurants and events, and more. Plus, all active TS Rewards Members have access to show presale tickets and reduced rates on the world-class golf courses at Turning Stone Resort Casino. Join today and start getting rewarded — the more you use your card, the more perks you receive!

Visit Us to Sign Up

Registering for a TS Rewards Card is quick and easy! Present a valid photo ID at TS Guest Services and select a four-digit PIN (personal identification number). After signing up for a complimentary TS Rewards Card, go to a kiosk and play a mystery pick-a-box game. You can win up to $50 in Free Play!

TS Guest Services Hours

How It Works

You’ll earn points by gaming with your TS Rewards Card and using it for purchases at any Turning Stone Enterprises brand, including:

How much you use your TS Rewards Card determines which benefits you receive. Best of all, you can cash in the TS Rewards Points you earn to pay for dining, recreation, retail purchases and much more. You’re also eligible for accommodation discounts and special events.

To access your point balance, member-only promotions and special offers, visit www.myturningstone.com.

To review the benefit levels and FAQs, visit the Turning Stone TS Rewards page.

Download the TS Rewards Mobile App

The Turning Stone Resort Casino app is here! Check your TS Rewards status, receive personalized gaming offers, find slots and more. The app covers all three casinos plus The Lake House. It is time to take your favorite gaming and entertainment venues wherever you go.

iOS Users
DOWNLOAD NOW

Android Users
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Rules of Use

VIEW RULES OF USE

TS Reward Cardholder Benefits

Download Rewards Chart

Win/Loss Statements

Win/Loss Statements can be downloaded at www.myturningstone.com or you can print and submit a Request for Win/Loss Statement.

Forms may be faxed to 315.361.8554 or mailed to:

Request for Win/Loss Statement
Players Services
800 West Genesee St
Chittenango, NY 13037

A copy of your Driver's License is required. Please refer to the IRS for further information regarding Gambling and Income Expenses. Call 315.366.9377 for more information.

Request for Duplicate Tax Form

To request a duplicate copy of your W-2G (U.S.) or 1042-S (Foreign) tax form, please complete the form linked below, sign it and mail to:

YBR Casino & Sports Book
Attention: Finance Department – Compliance Analyst
800 West Genesee St
Chittenango, NY 13037

Download Request for Duplicate Tax Form PDF